Privacy Policy

General information

The privacy policy outlines the procedures through which Arkadiusz Ozga, a company based in Częstochowa (hereinafter referred to as the "Administrator"), handles the data of individuals who engage with the company and utilize its services. This policy pertains to the data of individuals who contact the company, navigate its websites, and establish business relationships with it. It specifically pertains to data entrusted by customers as part of the services rendered.

Each individual visiting the company's websites and utilizing its website services is duly informed about the guidelines within the Privacy Policy. Where necessary, they are required to adhere to its regulations as applicable within the company's operations. 

Contact Information for the Administrator

  1. The entity responsible for the personal data collected by the Company as a consequence of its business operations, encompassing website management and service provision, is:

Arkadiusz Ozga with its registered office in Częstochowa, Ul. Mościckiego 12/6. 

The Administrator can be reached through email by sending your inquiries to the following address: [email protected] , and also through telephone or postal communication, utilizing the contact information accessible on the website: https://www.linguasync-agency.com .

Contact details of the data protection officer

The extent of the data being processed and the manner in which they are acquired:

  1. The Administrator processes personal data to the extent and for the purposes essential for the successful execution of the services offered by the Company and its business operations. Data processing adheres to the prevailing legal regulations and is conducted in accordance with the terms delineated in this Privacy Policy. 
  2. The comprehensive extent of processed data and their intended purposes are derived from executed agreements, relevant legislations, user consents, or legal statutes. These parameters can be further tailored based on user interactions on websites or through other communication avenues. In certain instances, users might be requested to furnish supplementary personal details. The precise data requirements will be specified on the respective website dedicated to a specific service.
  3. When data provision is discretionary, the Company duly notifies the user about this aspect, as well as the potential ramifications of withholding such data. In other circumstances, the Company determines whether data provision is a contractual obligation or arises from regulatory mandates. Failure to provide the required data may result in the Company's refusal to deliver the service or its inability to fulfill the terms of the agreement. 
  4. The processed personal data is acquired from data subjects as an integral part of executing business processes and rendering services. These processes notably include:
    1. Contacting the Company during the purchasing process, which includes sending inquiries via the Company's websites.
    2. Visiting websites such as copyviewer.com, etc., without logging in to the services.
    3. Utilizing software and services provided by the company. 
    4. Purchasing software and services offered by the Company, including online transactions.
    5. Executing video productions that require image usage consent.
    6. Engaging in marketing communications through electronic communication channels, including media interaction.
    7. Conducting recruitment processes. 
    8. Forming relationships and collaborations with external service providers essential for the Company's functioning.
  5. The Administrator retains the right to process publicly accessible data, while adhering to the obligations stipulated by law.
  6. The extent of data processing is defined by detailed information disclosures, uniquely outlined for each process and communicated to data subjects in line with legal requisites. This communication occurs prior to the initiation of data processing or, if processing is grounded in the Administrator's legitimate interests, within 30 days from the date of data collection, and no later than the initial utilization of the data.
  7. The Company, acting as a processor, also engages in the processing of data entrusted by contractors who avail themselves of the services provided by the Company.
  8. In order to protect the interests of data subjects, it exercises due diligence, in particular ensures that the data it collects are processed:
    1. In compliance with the law, the data is processed fairly and transparently for the data subject ("lawfulness, fairness, and transparency").
    2. Data is processed for specific, explicit, and legitimate purposes, and is not further processed in a manner inconsistent with these objectives ("purpose limitation").
    3. The data processed is appropriate, pertinent, and restricted to what is necessary for the intended processing purposes ("data minimization").
    4. Data is maintained accurately and in a way that enables updates if necessary ("accuracy").
    5. Data is retained in a form allowing identification of the data subject, for a duration no longer than necessary for the processing objectives ("storage limitation").
    6. Data is handled in a manner guaranteeing adequate security, encompassing protection through suitable technical or organizational measures against unauthorized or unlawful processing, as well as against accidental loss, destruction, or damage ("integrity and confidentiality").
  9. The company offers access to information concerning the technical measures employed or provided by it to thwart the unauthorized acquisition and alteration of personal data. In the interest of safeguarding the security of processed data, the technical intricacies of the employed solutions are guarded as proprietary by the Company. The Company's Board of Management determines the extent and terms of this access.

Data protection rights 

  1. In adherence to data protection regulations, every individual whose data is processed possesses specific rights. The method of asserting these rights could be contingent upon the processing purposes and the legal foundation for such processing.
  2. The administrator provides each person whose personal data relates to, in particular, the right to:
    1. The right to access data,
    2. The right to rectify data,
    3. The right to erasure of data,
    4. The right to restrict data processing,
    5. The right to object to data processing,
    6. The right to withdraw consent,
    7. The right to file a complaint with the President of the Personal Data Protection Office.
  3. Withdrawal of consent or objection to the processing of personal data takes place in accordance with the method specified in a specific business process, e.g. by:
    1. service interface or data access mechanism made available for persons whose data is processed, e.g. a privacy panel for newsletters,
    2. sending an e-mail to the address: [email protected] or by phone, using the contact details available on the website https://www.linguasync-agency.com .
  4. Upon withdrawing consent or voicing an objection, the user's personal data will cease to be utilized for the specified purposes.
  5. In substantiated instances, the Administrator reserves the right to dismiss an objection to processing or to proceed with data processing notwithstanding the objection, employing an alternate legal basis. However, this is applicable solely in exceptional scenarios where processing is mandated by distinct legal stipulations or when data must be retained for evidentiary purposes linked to the Administrator's protection.
  6. The user has the option to modify or supplement personal data as per the procedure outlined within a specific business process. For instance, this could involve making direct alterations through the provided interface or sending a change directive from the service user's email address to: [email protected] .

When and to whom can we transfer the data?

  1. The administrator does not share personal data with third parties for direct marketing purposes.
  1. The Administrator may disclose data:
    1. your employees, 
    2. processing entities on the basis of concluded contracts ensuring an appropriate level of personal data security,
    3. entities authorized under applicable law.

  1. The Administrator might engage processing entities, such as Amazon Web Services, for the utilization of technical infrastructure. However, each instance will adhere to the European Economic Area or be in compliance with pertinent legislation, sufficiently safeguarding your rights. These entities will be capable of demonstrating conformity with international standards like ISO 27001, 27017, and 27018.

  2. To counteract the operation of Internet robots, the Administrator may employ the Google reCAPTCHA mechanism. In such instances, the necessary data for this mechanism might be shared with Google LLC.

  3. For users utilizing electronic payments, including payment cards on the website, the Administrator furnishes the collected personal data to the designated entity managing these payments on the website. This is done solely for the proper execution of such contracts, which includes entities like PayPro SA Settlement Agent, ul. Kanclerska 15, 60-327 Poznań, KRS 0000347935.

Company's websites - cookies

  1. The Company's websites employ the following types of cookies, which are text files stored on the visitor's device:
  1. Session cookies: These cookies are essential for users to utilize the services provided on the website, encompassing functions like logging in and accessing restricted sections.
  2. Permanent cookies: These cookies facilitate the retention of user preferences, tailoring the website's functionality to match preferences. They include the capability to remember information regarding notifications presented to the user while navigating the website.
  3. Analytical cookies: These cookies allow for the collection of data concerning how users interact with the website, aiding in the optimization of the website's performance. 

  1. Users consent to the use of cookies, although they retain the option to block them at any time by adjusting their web browser settings. However, note that blocking cookies might result in limited access to certain services offered on the website.

  2. The Company holds no responsibility for the usage or management of cookies on other websites accessible via external links present on the Company's websites.

  3. Additional information about cookies can be accessed at <a href="http://wszystkoociasteczkach.pl/">http://wszystkoociasteczkach.pl/</a>.

  4. In line with common practices, we retain information about HTTP requests directed to our servers. This implies that we possess knowledge of the public IP addresses from which users access information content on the websites hosted on the Company's technology platform.

  5. Details present in system logs, such as domain names, page views, visit counts, and IP information related to website usage, may be collected and analyzed for technical purposes and to enhance website functionality. Browsed resources are identified through URL addresses.

Storage and Safeguarding of Information
  1. Administrator employs technical and organizational measures to ensure the security of processed personal data, tailored to the potential threats and categories of data subject to protection. Particularly, data is safeguarded against unauthorized access, removal by unauthorized individuals, processing in contravention of applicable regulations, as well as alteration, loss, damage, or destruction.
  2. Taking into account the state of technical knowledge, the cost of implementation and the nature, scope, context and purposes of processing, as well as the risk of violating the rights or freedoms of natural persons with varying probability and severity, the Administrator implements appropriate technical and organizational measures to ensure a level of security corresponding to this risk, in including, among others if applicable: 
    1. Encryption of personal data,
    2. Ensuring continuous confidentiality, integrity, availability, and resilience of processing systems and services,
    3. Swift restoration of personal data availability and access in the event of a physical or technical incident,
    4. Consistent testing, measurement, and evaluation of the efficacy of technical and organizational measures to guarantee processing security.
  3. Personal data of users is stored in a database that is fortified with technical and organizational measures, ensuring the security and protection of processed data, in alignment with the stipulations detailed in the provisions governing personal data protection.